Instant Global Paytech Pvt. Ltd., operating under the brand Go Payments (“we”, “us”, “our”), uses cookies and similar technologies to enhance your experience when you use our website, mobile applications, and payment services. This Cookie Policy explains what cookies are, how we use them, and your rights regarding their use.

1. What are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, tablet, etc.) when you visit a website or use an application. Cookies help us identify your device, remember your preferences, and improve the functionality and performance of our services.

Cookies may be classified as:

1. Essential Cookies: Required for the basic operation of our services, such as login, authentication, and transaction completion.
2. Performance Cookies: Help us understand how visitors use our services, enabling us to improve speed, usability, and overall experience.
3. Functional Cookies: Remember your preferences and settings to provide a more personalized experience.
4. Analytics and Advertising Cookies: Collect information about your browsing patterns to improve our marketing, promotions, and analytics.

2. How We Use Cookies

We use cookies for the following purposes:

1. Service Functionality: To ensure our payment platform and services work correctly.
2. Security and Fraud Prevention: To detect suspicious activity, protect against fraud, and secure transactions.
3. Analytics and Reporting: To analyze usage patterns and improve our services.
4. User Preferences: To remember your choices, such as language or interface settings.
5. Marketing (Optional): To personalize content, measure campaign effectiveness, and deliver relevant promotional messages.

3. Third-Party Cookies

We may allow certain trusted third-party service providers to place cookies on our platform for analytics and operational purposes. These third parties operate entirely within India, and we require them to comply with applicable data protection laws and maintain strict safeguards.

No personal data is transferred outside India via cookies.

4. Managing Cookies

You have the right to control and manage cookies. You can:

1. Accept or reject cookies when prompted by your browser.
2. Change your browser settings to block all or specific cookies.
3. Delete cookies already stored on your device.

Please note that blocking or deleting certain cookies may affect the functionality of our services or your experience.

5. Updates to This Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be reflected on our website or application with the last updated date. We encourage you to review this policy periodically.

6. Contact Us

If you have questions or concerns about our use of cookies, please contact us at:

Data Protection Officer (DPO)
Instant Global Paytech Pvt. Ltd.,
Level 6, Seasons Avenue, Linking Road,
Khar West, Mumbai-400052,India
Email: infosec@go.ooo
Tel: +91-22-62143030